Workforce & Telemetry Application Modernization
- Challenge
- Improve complex technician workflows across workforce and telemetry applications to reduce task-completion time and improve operational reliability.
- My Role
- UI/UX leadership, front-end architecture, stakeholder collaboration, and reusable pattern development across product, design, engineering, network, and operations teams.
- Impact
- Redesigned workflows contributed to an approximately 50% reduction in technician task-completion time.
UI/UX
Angular
Figma
Enterprise Applications
Observability